Shipping policy

Shipping Policy

Shipping Policy

All Nuvori orders are fulfilled and shipped from our fulfillment partner's facility in the United States.

Where we ship

We currently ship within the United States only. We are unable to ship to Alaska or Hawaii at this time, and we do not currently offer international shipping.

Shipping cost

Shipping is free on all orders within the contiguous United States. There is no minimum order value.

Processing and delivery time

Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 3–5 business days via USPS Ground Advantage. Total time from order to delivery is generally 4–7 business days.

Orders placed on weekends or public holidays are processed on the next business day. Processing may take longer during periods of high demand or promotions.

Tracking

You will receive a shipping confirmation email with a tracking number once your order leaves our facility. Please allow up to 24 hours for tracking information to update.

Incorrect addresses

Please check your shipping address carefully at checkout. We cannot redirect a package once it has shipped. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment; additional shipping charges may apply.

Lost or damaged packages

If your order arrives damaged, or if tracking shows it as delivered but you have not received it, contact us at support@nuvorim.com within 14 days of the delivery date and we will make it right.

Contact

Questions about a shipment? Email support@nuvorim.com and we will respond within 1–2 business days.